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Unlike Duo Mobile, which stores the backup on either iCloud or Google Drive, Authy stores the backup on its own servers, which theoretically gives the company access to those details. Security researchers at Mysk also found this same info was sent in analytics, which may be linked to your email address and phone number.

Similarly to Duo Mobile, Authy’s backups don’t encrypt some information that you might expect it to, sometimes including the name of the website and a username (you can edit these, but we suspect few people bother to do so). But for most people, the potential security risk of backing up codes online is outweighed by the fear of being locked out of accounts for good, so for the apps that do offer backups, we looked for clear explanations of how the backups worked, where they’re stored, and how they’re encrypted. So we looked for authenticators that left this feature opt-in.

Optional backups: The security researchers we spoke with said they don’t recommend backing up or syncing a two-factor authentication account because then your tokens are on the company’s servers, which could be compromised.

Going with a reliable company helps guarantee continued support for new mobile operating systems and tech support if something goes wrong.

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Reliability: Pretty much anyone with an app developer license can make an authentication app, so when it came to security, we looked for apps that are open source or run by well-known companies like Google, Twilio, Cisco, or Microsoft.

We also appreciate a search bar so you can find a specific app or website.

Usability: An authenticator should make it easy to add new accounts, find existing accounts, and delete unneeded accounts.

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Availability on Windows and Mac is useful but isn’t a requirement.

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Platform compatibility: A good two-factor authentication app should work on both Android and iOS.You should send reports of phishing attempts to the FTC, but since most people don’t, it’s hard to know how often such phishing happens. The FBI does warn people about the risks of SIM swapping and phishing tools, but two-factor authentication is still effective in protecting accounts. Not much data is available about the specifics of phishing attempts like this, but the FBI’s Internet Crime Complaint Center received 25,344 reports of phishing in 2017 (PDF).

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Unlike a stolen password, two-factor authentication software tokens need to be grabbed in real time to be useful. Someone could email you a link to a fake Gmail login page saying your account needs an update, where you then log in with your username, password, and two-factor authentication token. It is still susceptible to advanced phishing attempts. But two-factor authentication isn’t perfect-no security tool is. It’s time-wasting enough that I’m likely to uninstall the app so I can at least save time on my phone by having a notification there.Two-factor authentication can protect against more-basic phishing attempts, such as when a fake login page tries to steal your password. More to the point, this should have been worked out before release. I’m guessing that the interface tweaks in watchOS 10 somehow messed up the accuracy of button tap detection, but every other app works fine, the button is huge, and no matter where I try to aim it doesn’t seem to help. Instead of making things faster, it’s even slower, because without the prompt on the phone there’s extra steps just to get to the app. There isn’t even a way to get it to ask again at that point, and the Watch app intercepts the notification on the phone, so now I have to get my phone out and manually open the Duo app to get a prompt and complete authentication.

As of watchOS 10, when I tap “Accept”, nearly all the time it launches the app and does not accept anything. You can also get codes from it manually for things that don’t use push approvals, and that’s it-like a good Apple Watch app it does only a couple of things, and it does them quickly and efficiently One tap on my wrist for the entire 2FA process is as efficient as it can get. The Duo Watch app used to be a massive time saver when logging into my work network: A pushed prompt would pop up almost immediately when I wanted to log in, I tapped Accept, and I’m in.